Terms of Service

The legal terms and conditions for using our services

Last updated: 9/17/2025

1. Acceptance of Terms

By accessing and using Ploonu's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services

Ploonu provides digital business solutions including:

  • Software development and consulting
  • UX/UI design services
  • AI integration and automation
  • Cloud architecture solutions
  • Digital strategy and product management

All services are provided subject to these terms and any applicable project agreements.

3. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information
  • Respond promptly to requests for feedback and approval
  • Make timely payments according to agreed terms
  • Respect intellectual property rights
  • Comply with all applicable laws and regulations

4. Intellectual Property

Unless otherwise specified in a project agreement:

  • Clients retain rights to their content and data
  • Ploonu retains rights to methodologies and general knowledge
  • Custom-developed solutions transfer to the client upon full payment
  • Third-party components remain subject to their respective licenses

5. Payment Terms

Payment terms are specified in individual project agreements. Generally:

  • Invoices are due within 30 days of receipt
  • Late payments may incur additional fees
  • Work may be suspended for overdue accounts
  • All prices are exclusive of applicable taxes

6. Limitation of Liability

To the fullest extent permitted by law, Ploonu's liability for any claim arising out of or relating to these terms or our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim.

7. Termination

Either party may terminate a project with written notice. Upon termination, the client remains responsible for payment of all work completed to the date of termination.

8. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the course of our business relationship.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Indiana, United States.

10. Contact Information

For questions about these Terms of Service, please contact us at:

Email: hello@ploonu.com

Address: 8063 Madison Ave, PMB 576, Indianapolis, IN 46227

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.